Rodger CRM & Membership Solutions - A Freelance Consultant - looking to help UK membership associations and professional bodies of 2,000-3,000 members with their membership recruitment, retention and member  engagement strategies 

My name is Michael and with 3 years' experience of helping membership organisations make best possible use of their CRM systems to ensure high levels of member satisfaction, engagement and retention, I am now lookina to work with membership organisations on a part-time consultant/contract basis.

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I love working for membership organisations and finding solutions that truly suit their business needs.

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 What drives me more than anything else is the opportunity to  help your business/association thrive.

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I am looking to help ​UK  membership associations and professional bodies of 2,000-3,000 members with any of the following:

• Comprehensive CRM Audits - Ensuring your CRM is tailored to your association’s needs—streamlined, strategic, and user-friendly;

• CRM Strategic Consulting - Advising your association on how you can best optimise your  CRM system to support effective recruitment and retention campaigns, while staying  GDPR compliant;

• Onboarding &  Membership Lifecycle Communications Strategy - Design and implement seamless onboarding journeys and engaging communications for first-year members and beyond for the whole membership year;

• Renewals Campaign Planning - Plan, help draft and schedule in your association's CRM system automated renewals campaign messages as well as assist with any other technical aspects in your system to do with your association's renewal campaign;

• Membership Surveys & Insight Gathering - Develop well-crafted surveys to uncover what your members value—and what they need next;

• Membership Metrics Dashboards & Trend Reporting - Create intuitive dashboards and reports that highlight trends in engagement, churn, and growth to inform decision-making;

• Prospect Targeting & Campaign Support - Identify new member segments and develop smart, targeted marketing strategies to grow your community.

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To date I have worked with 3 CRM system brands : Zoho, Hubspot and Readymembership. 

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However, if your company uses a different CRM system. This is completely fine and not a reason for us to not have a chat about your business needs and how I might be able to help  you and your business. As in each instance above I started with the CRM system from scratch and had no prior experience with each system and  so  I pride myself in being a quick learner and have found that in my experience all CRM systems share at least some similar elements. 

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I want to be really clear on what you can expect from me: I am passionate about helping membership organisations with developing their member recruitment, retention and engagement strategies but I would still want someone higher than me in the organisation  to sign off and be responsible for the overall membership operations. of the business  You can quite confidently  expect me to contribute and  add value to your business/association  in the same way as a membership officer with 3 years' experience and not be disappointed.

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If you think your association could benefit from my services. Please fill out this contact form (click on the underlined text) or if you want to hear testimonials from former colleagues please click here.  If you want to view and connect on Linkedin (please click on the following underlined text which  will take you to my profile here.​​

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I am open to hearing from organisations from all over England and South Wales. However, as I am currently based in the South of England I would particularly welcome local, London, or hybrid-based roles with travel arrangements on a pre-agreed basis.

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I look forward to hearing from you. 

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Best wishes, 

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Michael